FAQs


Tell me about your packaging

May 09, 2018 Heather Murphy

Eezapet is housed in glass amber pottles. Fully recyclable. Our courier bags are made using recycled materials. Our pottles are all wrapped in recycled bubble wrap to ensure safe delivery. As from October 2018 we are phasing in cardboard packaging wrap to replace our recycled bubble wrap. We are also transitioning to Eco Bags for couriered parcels. These bags are made from corn starch and are fully compostable in the home compost or landfill  


How many times should I apply Eezapet?

June 22, 2015 Ana Tomari

We recommend at least twice a day. It depends on how severe the rash is, and how frequently your dog is scratching. Eezapet soothes the itch, so as soon as they scratch apply Eezapet to the area, re-applying as often as needed.


At what stage should I apply Eezapet?

June 22, 2015 Ana Tomari

Apply Eezapet at first sign of irritation. As soon as you see a rash developing, or your dog scratching – apply Eezapet. It soothes the itch which in turn stops the dog from licking and scratching which in turn stops the spread. The quicker you halt the rash the more manageable it is.


My dog has got into my Eezapet jar, what do I do?

June 22, 2015 Ana Tomari

We have had one crafty dog open the jar and lick out the contents (twice) with no adverse effects. Eezapet is made from beeswax, oil and herbs so may make their toileting a bit more slippery!  If you are at all concerned contact your vet.


How should I store my Eezapet?

June 22, 2015 Ana Tomari

The Eezapet balm is contained in dark glass to help against light deterioration . Do not store in the direct sunlight, store under 30 degrees celsius.